123 Publish Inc. (“Company”) is dedicated to delivering exceptional services, upholding professional integrity, and working diligently to enhance our clients’ business ventures. The following policies are established to ensure a professional and productive relationship between the Company and its clients.



The effectiveness of our services depends on a collaborative and respectful partnership. Accordingly, we outline the following policies:

  • Mutual Respect: Respect for each other’s time, resources, and goals is paramount, with professionalism governing all interactions.
  • Effective Communication: Open and timely communication is essential. We encourage clients to communicate their needs and feedback clearly, and we commit to responsive and attentive engagement.
  • Collaborative Effort: We value client input in our project execution process. Active client participation is encouraged to ensure that the final outcomes align with their vision.
  • Problem Resolution: We commit to resolving any issues through constructive dialogue, aiming to prevent escalation and foster a positive working relationship.



Meetings are scheduled based on mutual availability and must be agreed upon and confirmed in writing at least twenty-four (24) hours in advance. The Company reserves the right to adjust, postpone, or cancel meetings, with all meetings requiring confirmation twelve (12) hours prior.



Payments are defined within each contract, reflecting the service’s scope. All payments are non-refundable, with schedules and terms agreed upon mutually. Confidentiality regarding payment amounts and pricing is mandatory, with various accepted payment methods including Credit Card, PayPal, or Venmo.



Project delivery schedules are agreed upon by both parties. The Company retains the right to modify delivery dates if necessary, with additional requests or services incurring extra charges. Projects deferred by the client may also see adjusted delivery dates.



The Company will follow up with the client prior to scheduled meetings. An open line of communication is crucial, and lack of response within a specified period may lead to project deferral or termination. Respectful and professional communication is expected at all times.



Should a client choose to terminate their engagement mid-project, they will forfeit any refunds for services rendered. The Company also reserves the right to terminate services at any point, without obligation for refund or legal recourse.



The Company reserves the right to use client-related content for promotional purposes unless explicitly directed otherwise by the client. We also reserve the right to refuse service under certain conditions, without liability for refunds or compensation.



These policies are designed to ensure a harmonious and effective partnership between the Company and its clients. For questions or suggestions regarding these policies, please contact info@123publishinc.com or call (929) 262-2456. The Company reserves the right to modify these policies as deemed necessary.

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